Due to COVID-19, our employees are not able to go inside residences when picking up donations. All donations must be moved to an outside area prior to pickup.
What We Accept
Furniture
Area rugs
Artwork and home décor
Kitchenware and small appliances
Lighting fixtures and lamps
Appliances (including gas) and dishwashers
Electronics
Kitchen cabinets
Bathroom cabinets with sinks
Doors and vinyl windows
Assembled fans
Portable and window AC units
Power tools and gardening tools
Boxed tile and flooring
White clean toilets and pedestal sinks
Tubs and cast iron sinks (accepted only at Roane Street location)
What We Don't Accept
Corporate office furniture (except desk chairs and filing cabinets)
Carpet and oversized area rugs
Unframed mirrors or glass
Sleeper sofas or partial sectional sofas
Fluorescent lights
Entertainment centers designed to house tube TV’s
Tube or plasma TV’s
Unattached used faucets
Stone countertops
Used shower doors
Exercise equipment and pianos
Mattresses, box springs, linens
Window blinds
Clothes and books
Infant and medical equipment
Opened paint or any chemical
*The items accepted at any given ReStore can vary for many reasons. Each ReStore must consider safety, local requirements, and their capacity to process, store, and sell donations. Donation bays may be staffed by volunteers.
How to Donate
1
Drop It Off
We love drop off donations! They go the furthest in helping us fulfill our mission.
Donations may be dropped off Tuesday through Saturday 10AM – 4PM. Upon arrival, if you don’t see an associate, please give us a call at (804) 299-4552 (Chesterfield store) or 804-228-1305 (Richmond store) for assistance.
Please do not leave items outside of our bay! They get ruined by weather and take up dumpster space — costing us money we could use to serve the community!
2
Request a Pickup
If your items are over $150 in value and your pick up date is flexible, you may be eligible for a free pickup!
Please review our acceptable items above or by clicking here. Afterwards, you can request a pick up here.
You will be contacted with 72 hours. Expect a time frame of 1-2 weeks out for your pickup date.
The pick up window is between 10 AM to 3 PM on your scheduled day and the drivers will call you 30 minutes before their arrival.
Those that need assistance filling out the form may contact the Procurement Manager at 804-228-1305 Extension 202.
3
Purchase Quick Pickup
